Pain costs our companies billions every year. Trauma is bad enough but when leaders make insensitive decisions it increases the intensity of the pain. This is a true story. I wished it wasn’t.
In this post, we discuss the need for a plan for a wide variety of natural disasters. In the coming posts, we will discuss the scope of the plan and other traumas that also require a plan.
Pain costs companies billions of dollars a year because pain prevents people from exploring new opportunities. When we are in pain, we disengage and shut down. Our performance and productivity plummet. You can guess what happens to the profits. Unfortunately, many leaders don’t put employee pain as a priority. They are busy and have their…
Millennials are disrupting the world, doing what many of us haven’t imagined. They are earning wealth faster and challenging outdated assumptions. In the process they have pushed us out of our comfort zones. That is great but there is one attitude that they need to change as soon as possible – they need to be more empathetic.
To create an innovative product or service, we need a team that works well together. That means we need to create a cutting-edge culture in our organization. How do we do that?
We hear a lot about empathy in leadership. If you follow me, you have heard me talk about compassion quite a bit lately. What is the difference?
Do you remember a time when you changed vendors because they understood your needs better. The old provider never seemed to get it quite right, failing to listen to what you said you needed. They seemed to care more about what was easiest for them than serving you as a customer. But then you found…