The disruption is coming. It won’t be just a minor change but a radical change that radically alters the way we see the world. That disruption will cause many tremendous pain. The question we must ask is, “Will you be on the cutting edge or the bleeding edge of that disruption?”
Pain costs companies billions of dollars a year because pain prevents people from exploring new opportunities. When we are in pain, we disengage and shut down. Our performance and productivity plummet. You can guess what happens to the profits. Unfortunately, many leaders don’t put employee pain as a priority. They are busy and have their…
Millennials are disrupting the world, doing what many of us haven’t imagined. They are earning wealth faster and challenging outdated assumptions. In the process they have pushed us out of our comfort zones. That is great but there is one attitude that they need to change as soon as possible – they need to be more empathetic.
To create an innovative product or service, we need a team that works well together. That means we need to create a cutting-edge culture in our organization. How do we do that?
We hear a lot about empathy in leadership. If you follow me, you have heard me talk about compassion quite a bit lately. What is the difference?
Do you remember a time when you changed vendors because they understood your needs better. The old provider never seemed to get it quite right, failing to listen to what you said you needed. They seemed to care more about what was easiest for them than serving you as a customer. But then you found…
One of phrases we discussed in last week’s post was “Get over it.” We noted that trauma disables our innovative strategy and as leaders we must work to connect, to collaborate and create. In the process, we work to help others “bounce up” from what has taken them down.
“I didn’t realize that was offensive.” Most people never think about the cliches they use in the workplace – until they experience the trauma. They don’t understand that common phrases can be obstacles to creating the disruptive innovation they desire.